Terms of use and sale
Effective October 8, 2026
The short version: order by Wednesday at 8 pm for Saturday delivery in Brampton and Mississauga. You can cancel for a full refund until the cutoff. If something is wrong with your order, tell us within 24 hours and we will replace it or refund you.
About these terms
These terms apply when you use homestylefoods.ca or buy from HomeStyle Foods ("HomeStyle Foods", "we", "us"). By placing an order you agree to them. Nothing in these terms limits your rights under Ontario's Consumer Protection Act, 2002 or any other law that protects consumers.
Ordering
- Orders placed by Wednesday at 8 pm are delivered or ready for pickup that Saturday. Orders placed after the cutoff are for the following Saturday.
- You will receive a receipt by email from Stripe once your payment goes through. That is your order confirmation.
- We may contact you by phone, text or WhatsApp about your order.
- We may decline or cancel an order, for example if the address is outside our delivery area or we cannot make it in time. If we do, we refund you in full.
Prices and payment
- Prices are in Canadian dollars. Applicable taxes, if any, are shown at checkout.
- Payments are processed securely by Stripe. We do not see or store your full card number.
- If a price on the website is clearly wrong, we will contact you before your order is made and you can cancel for a full refund.
Delivery and pickup
- We deliver on Saturdays in Brampton and Mississauga. Delivery is $5, or free on orders over $35.
- Fresh batter must be refrigerated soon after it arrives. Please make sure someone can receive it, or leave clear delivery notes. Once we deliver to your address or to the place you asked, the order is in your care.
- If your address turns out to be outside our delivery area, we will contact you to arrange pickup or refund your order.
- Pickup is on Saturday in Brampton. We message you the address and time after you order. Orders not picked up on the day may not be refundable, because the batter is fresh and perishable.
Batter Club subscriptions
- The Batter Club delivers 2 kg of dosa batter every week for $15, with free Saturday delivery in Brampton and Mississauga.
- Your card is charged weekly through Stripe until you cancel.
- To skip a week or cancel, message us on WhatsApp before Wednesday at 8 pm. Changes made after the cutoff start the following week. You can also cancel from the link in your Stripe receipt.
Cancellations and refunds
- Before the cutoff: cancel or change your order any time before Wednesday at 8 pm for a full refund.
- After the cutoff: your batter is already being made for you, so we cannot offer refunds for a change of mind.
- Something wrong? If your order is missing, damaged or not right, tell us within 24 hours of delivery or pickup, with a photo if you can. We will replace it or refund you.
- Gift boxes: cancel before the season's order deadline (Diwali: Monday, November 2; Lohri: Friday, January 8) for a full refund.
- Refunds go back to the card you paid with. Your bank may take 5 to 10 business days to show them.
Food safety, ingredients and allergens
- Keep batter refrigerated at 4 °C or colder and use it by the date on the tub.
- Fresh batter keeps fermenting slowly: bubbles, rising and a tangier taste are normal. Throw it out if you see mould or it smells off.
- Ingredients and allergens are listed on our website and labels. Our kitchen also handles wheat, milk and tree nuts. If you have a severe allergy, please contact us before ordering.
Using this website
- Photos and product images show how our products are served and packed. What you receive may look a little different.
- The content on this website belongs to HomeStyle Foods or is used with permission. Please do not copy it for commercial use.
- Links to other services, such as Stripe and WhatsApp, are covered by those services' own terms and privacy policies.
- We work to keep the website accurate and available, but we cannot promise it will always be error-free or online.
Our responsibility to you
To the extent the law allows, our total responsibility for any claim about an order is limited to the amount you paid for that order. This does not limit any rights you have under consumer protection law, or our responsibility for anything the law does not allow us to limit.
Governing law
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.
Changes to these terms
We may update these terms from time to time. The version on this page when you place an order applies to that order.
Contact us
HomeStyle Foods
Brampton, ON
Email: hello@homestylefoods.ca
Phone or WhatsApp: 437 333 9606